What to do in an emergency
If it’s not life threatening, report any loss to the police and keep a list of any items stolen or damaged.
Next, contact our team on 1300 392 535.
Sure Insurance today urged Queensland householders to ensure deadlocked doors
do not prevent an easy escape in the event of a home fire.
Managing Director of Sure Insurance, Bradley Heath said many householders were
setting potential deadly traps for themselves by not leaving keys in deadlocked
Queensland Fire and Emergency Services (QFES) statistics showed fire fighters
attended 140 house fires across Queensland last year, and Northern Region Fire
fighters had responded to 18 structure fires since the beginning of May this year,
including more than a dozen house fires.
“Queensland householders need to be aware of the danger deadlocked doors pose
to home occupants, especially during the high-risk winter months,” said Mr Heath.
“Making the home secure against theft is important with deadlocked doors and
windows and security grills. The critical issue during this high-risk period is that these
security measures may prevent occupants from quickly escaping from a fire.
“Over the past few years, tragic fires have occurred across Australia and
Queensland where victims were trapped in houses by deadlocked doors.
“It’s vital that residents leave keys in deadlocked doors when they are at home, to
ensure people can get out of the house if a fire breaks out.
“You must be able to be able to quickly escape from a burning home, and this is
especially important for the safety of elderly, infirm or young home residents,” said
Sure Insurance urged householders to consider the security safety tips provided by
• Install deadlocks that can be opened from the inside without keys.
• If keys are needed, leave the key in the lock or on a hook on the centre of the
door but out of the reach of potential intruders.
• Limit the number of keys needed to open doors by having locks keyed alike.
• When installing security grills on windows, select a unit that features keyless
options on the inside.
Ensure that any window grill bars/screens readily open outwards from the
• Be prepared to smash a window as a means of escape. Use a solid object to
break the window, and clear away jagged glass. Place a blanket over the
window frame to protect yourself against cuts.
• If grills are key locked, the key should be readily on hand.
“Through adopting these home safety practices the winter season will be safer for all
Queensland householders,” said Mr Heath.
For further information contact Mike Sopinski on 0421 052 598.
Sure Insurance is Queensland owned and operated. We have partnered with global insurer, Liberty Mutual Insurance Company (Liberty), who underwrite your policy. In Australia, Liberty is licensed and regulated by the Australian Prudential Regulation Authority (APRA) and meets all prudential requirements
All financial services in connection with your policy are provided by us, on behalf of Liberty, under our Australian Financial Services Licence (AFSL 506378). Contact us for more information.