14 November 2019


Sure Insurance has reinforced its total commitment to providing affordable home and contents insurance solutions for regional Queenslanders, as Assistant Federal Treasurer Michael Sukkar MP meets with insurers tomorrow in Townsville.

The meeting is to discuss escalating home premiums and potential solutions to address the labeled ‘North Queensland insurance crisis’.

Managing Director of Sure Insurance, Bradley Heath said the ‘crisis’ was certainly a home insurance price crisis, with average premiums across the region soaring to exorbitant and unaffordable levels over the past decade.

“Home and contents insurance across North Queensland has simply become unaffordable for many householders and that’s why we established Sure Insurance – a specialist regional Queensland insurer focused exclusively on delivering affordable cover to enable the region’s householders to access insurance,” Mr Heath said.

“We know things are tough for regional Queenslanders and Sure Insurance is proud to have already delivered average savings per customer of about 30 per cent on home insurance across North Queensland, which is more than $1,200 a year.

“Sure Insurance is able to deliver these savings through our unique technical insights into the pricing of home insurance across the region, allowing us to effectively provide our best possible price on home and contents insurance,” Mr Heath said.

Sure offers significant savings for home mitigation measures including:

  • Up to 45 per cent off the cyclone premium
  • Up to 35 per cent off the flood premium
  • Up to 35 per cent off the bushfire premium.

“It’s through our personalised individual customer service and looking closely at each individual’s property that we fully consider any cyclone, bushfire and flood resilience measures added to homes. That’s how we are delivering real savings on home insurance to regional Queenslanders.

“Sure understands regional Queensland is prone to extreme weather events and believes community risk mitigation is a critical factor in reducing future damage, while incentivising householders to make homes more resilient and to be prepared for events will assist in reducing premiums.” Mr Heath said.

Sure Insurance is owned and staffed by Queenslanders and we are available on 1300 392 535 for customers to speak with a real person about their home insurance or at to obtain an online quote.

To arrange an interview with Bradley Heath or for further information contact Mike Sopinski on 0421 052 598

What to do in an emergency

If you’re in a life threatening emergency, call 000 or your local SES on 132 500 first.

If it’s not life threatening, report any loss to the police and keep a list of any items stolen or damaged.

Next, contact our team on 1300 392 535.

Fairness First

You’re in safe hands with Sure.

Sure Insurance is Queensland owned and operated. We have partnered with global insurer, Liberty Mutual Insurance Company (Liberty), who underwrite your policy. In Australia, Liberty is licensed and regulated by the Australian Prudential Regulation Authority (APRA) and meets all prudential requirements

All financial services in connection with your policy are provided by us, on behalf of Liberty, under our Australian Financial Services Licence (AFSL 506378). Contact us for more information.