Bringing fair
to insurance in
regional Queensland
From Hervey Bay to Cape York and Mt Isa to the West, we bring a fairer approach to insurance. One that calculates your premium on your individual home, not just the area you live in. It could save you a lot.
A history of fair
2018

Bradley Health decides to found a new kind of insurance company. One that brings fairness to Regional QLD.
2019 June

The first policy is sold to Lloyd from Bushland Beach.
2020 June

Sure Insurance branches out into offering Strata Insurance.
2020 July

Sure celebrates A Year of Fair with a multimedia campaign filmed across the State.
2020 Nov

Real customers from across FNQ star in our first Testimonial TV campaign.
2021 JAN

Sure employs first of Regional staff in Gladstone.
2021 May

Residents of Hervey Bay ask to expand regional boundaries to bring Home and Strata Insurance savings to Wide Bay.
2021

The milestone of 20,000 customers is reached. Call centre numbers triple.
2022

Over $20 million has now been injected back into regional Queensland economies on the back of insurance savings.
We believe in fair in everything we do
We act responsibly
We are open
We keep it simple
We make things better
We put people first
Supporting Regional Queensland

Supporting Local Trades
We think it’s important to use locals and keep local economies thriving. So we will always use local trades where possible, even accessing trades from bigger neighbouring towns where necessary.

Supporting Local Brokers
Regional Queensland is home to many committed and professional brokers. We embrace their expertise and partner with them proudly, especially in the rapidly evolving Strata Insurance market.
Local commitment
Global Clout
When the business started in 2019, we recognised we needed global connections to ensure we would always be able to successfully pay claims and have the reinsurance required to run a successful regional insurer. We chose to partner with Liberty Mutual Insurance Company (LMIC), the 5th largest property insurer in the world.
While profits are poured back into broadening the reach of our offering, it can be reassuring for some customers to know we have the substantial backing of a Global Insurer.

Sure in the News
Home Insurance Incentives Build North Queensland Cyclone Resilience
Sure Insurance today revealed the level of action its North Queensland policyholders have taken to protect their homes against cyclone damage under the company’s innovative ‘Built for North Queensland Household Resilience Program’. The regional Queensland insurance...
Reinsurance Pool legislation discussed at public hearing
Sure Insurance appeared at the public hearing of the Senate Committee on 8 March 2022 and delivered a compelling Opening Statement urging the Committee consider a No-Disadvantage safety net be included in the Pool legislation. See statement below: Good afternoon...
Regional Qld Householders Count The Cost Of Failed Flexi-hoses
Regional Queensland householders have made an increased number of water damage insurance claims as a result of failed Flexi-Hoses. Sure Insurance urged householders to be aware that water damage from failed and faulty Flexi-Hoses remains a major source of claims, some...