MAKE A CLAIM ONLINE Policy holder name* Insured address* Contact number* Email* Policy number (if known) Loss date* Loss time* Type of claim* Type of claim* Accidental damage Fire/bushfire Spoilage Burglary/theft Glass breakage Storm Cyclone Malicious Damage Water damage Other Details of damage/what happened Has the roof of your home been damaged allowing water into the home?* Has the roof of your home been damaged allowing water into the home?* Yes No Do you require emergency repairs to make the home safe & secure?* Do you require emergency repairs to make the home safe & secure?* Yes No If yes what is required? Do you require assistance with emergency accommodation?* Do you require assistance with emergency accommodation?* Yes No If yes what is required? Are there any special circumstances you would like us to be aware of ?* Are there any special circumstances you would like us to be aware of ?* Yes No If yes what is required? Start your claim What Will Happen Next: One of our claims service consultants will review your claim and be in contact. For emergencies, we will call you within 2 business hours For other claims within 48 business hours