When you log onto our website we collect some of your information automatically using ‘cookies’.

Cookies are used to collect information about how you interact with and use our website and allow us to use that information to improve and customise your browsing experience. To find out more about the cookies we use, please read our Privacy Policy.

If you decline to allow cookies to be used, your information will not be tracked when you visit our website and a single cookie will be used in your browser to remember your preference not to be tracked.

Website Terms of use

1 – Our Website

Thank you for visiting our website which is owned and operated by Sure Insurance Pty Ltd (ACN: 624 109 128) (Sure). In these Terms of Use:

  • “our website” refers to all information, services, text, graphics and other data contained under the domain name https://sure-insurance.com.au
  • “we”, “our”, and “us” refers to Sure and its related entities; and
  • “you” or “your” refers to the person accessing our website.

2 – Acknowledgment

By accessing and using our website you acknowledge that you accept and agree to our Terms of Use and Privacy Policy. Any failure or partial failure by us to exercise any right, power or remedy under our Terms of Use shall not operate as a waiver of our rights. These Terms of Use replace any earlier Terms of Use published on our website.

3 – Variation

Our Terms of Use may be varied at any time without notice (where permitted by law) for security, legal or regulatory reasons, or to reflect updates or changes to the services or functionality of our website. While we will publish the new Terms of Use and indicate on our website that they have been changed, we are under no obligation to notify you directly of any variation to our Terms. You also acknowledge and agree that:

  • by publishing any changes on our website that we have provided you with sufficient notice of each variation
  • your further use of our website after any variation constitutes your agreement to the new Terms of Use.

4 – Privacy

The privacy and security of our customers is extremely important to us. We are committed to protecting the privacy of the personal information we hold and handling it in a secure and responsible manner. Our website will record and track the use you make of our website and certain data items will be collected and used by us. Please read the Privacy Policy located on our website which further explains how we collect, store and use the information you provide.

5 – Disclaimer and Warranty

The information contained on our website is general and not specific to your insurance needs. Accordingly, we provide no warranty, either express or implied, including any warranty relating to the merchantability, fitness for purpose, non-infringement of intellectual property or other violation of rights relating to our Terms of Use.

We do not warrant or make any representation concerning your use of the general information on our website or on any site linked to our site.

6 – Limitations

In no case shall we, our servants, agents or suppliers be liable for any damages (including without limitation, damages for loss of data or profit or due to any business interruption) arising out of your use or inability to use the information on our website. As some jurisdictions do not permit any limitation to some implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

7 – Governing Law

These terms and conditions are governed by the laws of Queensland, Australia and the parties irrevocably submit to the exclusive jurisdiction of the Courts of Queensland.

Fairness First

You’re in safe hands with Sure.

Sure Insurance is Queensland owned and operated. We have partnered with global insurer, Liberty Mutual Insurance Company (Liberty), who underwrite your policy. In Australia, Liberty is licensed and regulated by the Australian Prudential Regulation Authority (APRA) and meets all prudential requirements

All financial services in connection with your policy are provided by us, on behalf of Liberty, under our Australian Financial Services Licence (AFSL 506378). Contact us for more information.